MEET JOAN
Automated Impound Verification
Meet Joan, our proprietary Voice AI agent that automatically calls tow yards on your behalf. She supports your existing team by verifying impound status, fees, payment methods, vehicle condition, required documents, pickup locations, and more — saving you thousands of man-hours.
Test it now: Call (844) 786-1908 and meet Joan, our Voice AI agent.
Automate Your Next Impound Call
Joan automatically follows up when a VIN alert is triggered — calling the tow yard, asking the right questions, and returning verified vehicle status directly to your dashboard within minutes.
Call center performance without call center costs
Recover vehicles before they move
Scale instantly — no queues, no limits
Joan Waits on Hold — Your Team Stays Productive
Get verified impound status in minutes
Monitoring 21,000,000+ VINS across 50 states trusted by market leaders & partners
Portfolio Impact
Eliminate Manual Tow Yard Calls With Automated Verification
Here’s what Loanbridge looks like in the real world: millions of VINs monitored, hundreds of thousands of confirmed event matches, real collateral value located, and thousands of hours saved through automation.
Operational Drag
Cut the Hidden Costs of Manual Impound Calls
Loanbridge aggregates data across law enforcement, impound services, and sales listings to deliver nationwide, cross-state alerts within ~45 minutes of an event. Whether it’s an impound, accident, theft, or car-share listing, teams get actionable intelligence fast enough to recover before vehicles move. Every alert is paired with a comprehensive vehicle report, including lien details, accident history, recalls, and title brands, all built directly into the service.
Wasted Time Is Wasted Money
Every minute on hold drives up storage fees.
Manual Calling Doesn't Scale
Manual calls can’t keep pace during alert spikes, leaving vehicles at risk.
Calling Is Expensives
Manual calls drain staff time and drive up storage costs.
Voice AI in Under an Hour
Turn it on for impounds to confirm status, fees, and release requirements automatically.
Verification
Instantly Turn Alerts Into Verified Recovery Data
Automate the verification step after an impound signal. Our Voice AI, Joan, contacts the tow yard, standardizes the Q&A, and logs verified recovery requirements to your dashboard—reducing manual effort and keeping cases moving.
VIN Alert Triggers
Your existing alert system flags a vehicle event (tow, impound, accident, theft, and more).
Joan Calls, So Your Team Doesn’t Have To
Tow yard is contacted — no delays, no queues, no hassle.
Verified Data Collected
Every question and answer is captured live: fees, payment methods, condition, release status, documents required, etc.
Results in Dashboard
Verified impound status and recovery requirements appear in your dashboard within minutes.
Capabilities
Launch Instantly — No Training Needed
No training, no setup. Voice AI calls the lot, asks 11+ verification questions (fees, payment options, vehicle condition, release status, pickup vs. payment location), and delivers verified answers directly into your dashboard.
Works the Way Your Team Already Does
Set your own timing. Voice AI automatically schedules follow-ups after expiration windows to identify and rule out self-curing vehicles, reducing wasted team time. Every call creates a built-in audit trail you control.
Qualified Verifications Only
Every alert is 100% verified. If a vehicle has already been released, it’s automatically re-listed for monitoring without requiring human follow-up — significantly reducing operational overhead.
Never Miss a Call — Smart Retry Built In
Impound lots hang up. Lines get busy. Calls happen after hours. Voice AI doesn’t quit — it retries intelligently until verified answers are collected.
65% Success, 5-Minute Average Calls
Approximately 65% of calls result in live human engagement and a verified impound status. Average call time: 5 minutes, with complex cases handled up to 15 minutes — all without human effort from your team.
Adapt Voice AI to Fit Your Workflow
From script to schedule, everything adapts to your workflow. Build a bespoke agent if your business needs demand it.
Want to test Loanbridge Voice AI yourself?
Call (844) 786-1908
Operational Advantage
Faster, Cheaper, Always-On: Why Joan Wins
Replace manual verification with a consistent, repeatable process. Joan runs 24/7, scales with your portfolio, and standardizes the Q&A—so every alert produces structured, audit-friendly recovery data without staffing constraints.
Scale Instantly
Handle 1 VIN or 1M — no hiring, no training, no overhead limits
24/7 Availability
Calls happen immediately, even outside your business hours.
Zero Hold Times
Joan handles long hold times, saving your team hours each day
Customizable Timing
Call immediately, after 24 hours, or set your own schedule.
Automatic Follow-up
Retry logic ensures complete info collection
Pre-qualified Leads
Focus your team on actionable recoveries, not dead ends.
Voice AI Information
Every Detail You Need
Delivered Automatically
Joan delivers complete impound verification details exactly where your team needs them. Every call generates a comprehensive record with verified status, fees, payment options, vehicle condition, and recovery requirements — all automatically populated in your dashboard within minutes of the VIN alert. Ready to see this level of detail in your own operations? Start your free trial today.
